SMP Portland Policies

Here at the Studio we value the opinions and wants of each client.

We are a safe place for everyone.

We take time and careful detail to make sure every step of the way the client is at ease. We do not move forward with any appointment until the client and artist are 100% happy with the pre-drawn hairline.

Healed results will vary with each individual client. We have no control over what occurs during the healing process. Absolutely NO guarantee will be made and additional sessions (charged accordingly) may be required to obtain optimal results after your third session. Additional charges will apply to 12-14 week touch-ups or annual appointments.

PLEASE NOTE: If you have had your scalp previously tattooed and are interested in a cover-up/re-work, you MUST email us a clear photo PRIOR to booking your appointment. We cannot guarantee results for cases such as these and we must approve that your scalp is workable. In some cases where the previous work is too dark, dense, discoloured, or large, tattoo removal will be highly recommended before we begin the cover-up/re-work. Previously tattooed areas and cover-ups will almost always require additional appointments for best results and will be charged as an entirely new appointment. We do not “touch up” other artists work from outside the studio. 

We do not tattoo pregnant or breastfeeding women. 

Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. 

A $500 deposit is required in order to book and confirm every new appointment. 

This deposit is to ensure that you are serious about booking your appointment and will be deducted from the total cost of your session.

We require 24 hours notice if you decide to reschedule your appointment.

If you choose to cancel your appointment, you will automatically forfeit your deposit.

Please contact us if you are going to be late. Being more than 20 minutes late to your appointment will result in the forfeit of your deposit and the cancellation of your appointment. A new deposit will be required to re-book any appointment that was cancelled for lateness or if it is marked as a no-show.

All Deposits are non-refundable.

If you need to reschedule or change your appointment, please email justin@smp-portland.websitepro.hosting or call us 971-333-1107

In any case you need to discuss your appointment please email justin@smp-portland.websitepro.hosting